ems - who are we?

• Change Management
• Cost Control
• Performance Improvements
• Project Management
• Manufacturing / Operations Mgt & Strategy
• Employee Communications
• Team Building
• Industrial Relations
• Process Analysis
• Coaching & Mentoring

His practical approach and ability to relate to all levels of a business enables him to develop and implement effective solutions in operational activities.

He has excellent communication skills, which extend to an ability to translate company/project requirements into meaningful performance measures. This together with a structured approach to planning enables his projects to be delivered on time in full.

He has introduced team working to works and staff environments that have resulted in significant improvements in sales, lead-times and reduction in costs. His project management experience includes major plant implementations and factory relocations.

Geoff has blended his manufacturing expertise with direct commercial experience, which has resulted in a clear understanding of the need for operational activities to satisfy the company’s customer requirements.

• Designed and implemented performance related pay schemes achieving focus on profitability and customer satisfaction resulting in real improvements.
• Introduced new working practices in staff and works environments leading to significant improvements in lead-times and reduction in costs (layers of management). Companies included Balfour Beatty and Blanc Aero Industries Ltd.
• In the British Steel Corporation project managed the £1.4m modernisation of a large heat treatment and forge facility liaising closely with suppliers, production and service departments.
• Planned and implemented the relocation of a busy subcontract manufacturing company to new 70,000sq. ft purpose built premises. This involved the development of effective plant layouts and was achieved whilst maintaining customer delivery performance. The project was completed within John Laing plc.
• Planned and implemented factory closures including the handling of industrial relations and plant disposals in nationalised industry and Henderson Bostwick Industrial Doors Ltd.
• Justified, specified and implemented the acquisition of major capital equipment achieving increased throughput and profitability.
• Analysed market requirements and designed operational / administrative processes to satisfy these. This resulted in improved lead-times (reductions of 50-80%), response times and increased turnover (~£750,000 per annum).
• Handled the development of a range of products for the aluminium industry including designing and implementing the marketing strategy for the same.
• Geoff has operated in a range of sizes of companies from SME’s to multi-nationals.

B Sc. (Hon’s) Metallurgy.
The Theory of Constraints (TOC-ICO Operations)
Fellow of the Institute of Business Consulting
Approved consultant & trainer for Business Link Notts & East Midlands Development Agency.
Member of the Erewash Partnership.
Business Mentor – Nottingham Business Venture
Member of Mansfield 2020

• Change Management
• Cell Analysis and Design
• Leadership Coaching
• Process Mapping
• Eliminating non value added waste
• Project management
• Team Development
• ICT scoping and design
• Implementing Kaizan
• KPI: Develop and Implement
• Manufacturing
• Operations

His strengths are in analysing problems, agreeing a plan of action and then leading people through the change process.

He uses techniques such as Kan Ban and 8D problem solving to ensure success hits the bottom line.

Phil can operate at all levels from shop floor to boardroom and has dealt with Union and non-unionised environments.

• Project managed the introduction of two retail customers with a group turnover of £7m. Successful in a very short lead time with despatches of up to 240k items over 250 stock units to 300 stores.
• Led a team on a Greenfield plant start up to supply automotive parts into UK OEM’s. Plant of 650 people turning £45m.
• Established a major logistic operation between Europe and the Far East based in Belgium. Controlled raw material to China and output from plants in the UK, Czech Republic, Slovakia & China, with J.I.T shipments to the customer in the UK and Germany. Utilised APQP & FMEA techniques.
• Turned round an ailing satellite plant, improving Complete on Time Delivery (COTD) from 75% to 97% and stock accuracy from 80% to 95% in 12 weeks.
• Redesigned a production cell reducing non value added activities by 50%, while increasing the pick accuracy to 99.9%. The labour requirement reduced by 25% and the lead time by a 30%.
• Lead consultant of a new product launch of secure exam production and monitoring. Process mapped the entire operation to specify bespoke in-house software, in a cradle to grave operation.
• Scoped software for a planning system which encompassed Time and Attendance, Shop Floor Data Collection and ERP elements in the solution.

B.Eng (Hons) Mechanical Engineering
Member of the Institute of Business Consulting

• Monthly reporting packages
• Cash flow management
• Budgetary Control
• Foreign currency transactions
• Stock control
• Statutory audit problems, year-end bottlenecks
• Troubleshooting computer system changes

With over 30 years experience of reporting on company finances and procedures in different industries, John has a proven ability in reporting systems development and implementation, and a strong commitment to staff training to ensure full understanding and correct, timely operation of new procedures.

Through a detailed examination of problem areas, and using his experience in different industries and situations, he has designed suitable solution packages to resolve highlighted problems; ensuring full implementation and monitoring of on-going activity. The main objective being to give management the reports and figures they need to effectively control their businesses within a meaningful time frame.

His overseas experience of working in Europe; India; Africa and the Middle East with both expatriate and third national employees in difficult and sometimes remote circumstances enables John to bring a refreshing insight to financial and general management areas.

• Plan and implement consolidation monthly reporting system for country wide self-accounting construction sites for Wimpey International Group accounts
• Introduce new Stock Control and Finance packages to trading division of Courtaulds Textiles plc and major furnishing trade SME
• Design and introduce reporting system for European and American trusts and charities for overseas aid projects
• Set up and implement cash flow management scheme with financial reporting package for transport company over- stretched through too rapid expansion
• Create and deliver Business Studies lectures in understanding accounts, cash flow management and project appraisal
• Implement system upgrade for Y2k and Euro transactions for UK /European sole dealership computer hardware SME

Member of the Chartered Institute of Management Accountants

• HR Policies, Procedures and systems
• Bespoke Recruitment Campaigns
• Appraisal Systems
• Candidate Interview and Assessment
• Practical HR training for Managers (Appraisal systems, Time
• Management, Motivation of staff)
• Candidate Appointment
• Investors in People
• Induction Schemes
• UK & EU Employment law advice
• Contracts of Employment
• Start up businesses
• VC Funded businesses
• Public sector – Quangos, Charities
• SMEs with under 50 employees

Simome’s key business activities include providing advice on UK and EU employment law; developing HR policies and procedures: compiling contractual documents; managing tailor-made recruitment campaigns; establishing appraisal systems and implementing Investors in People. The business’ client bank is quite diverse, ranging from Manufacturers, to High Tec industries, to the world of the Performing Arts.

One of Simone’s main strengths is working with business start-ups by establishing the HR infrastructure. Typical support includes the development and implementation of an HR strategy; the establishment of HR systems and sole responsibility for the entire recruitment and training of the workforce, “from factory operatives to the Chief Executive”.

Simone is passionate about aiding businesses and guiding them through the labyrinth of UK and EU legislation. Her aim is to improve the level and quality of HR support provided to businesses in the East Midlands region.

• Recruited a CEO for a high profile UK Charity
• Recruited the team of 30 people to work in a VC funded Digital Rights Management Company
• Implemented HR Policies, procedures and systems in an East Midlands Regional Charity
• Recruitment and Induction of 10 new staff members at an Independent Financial Advisers practice in the East Midlands
• Recruitment of technical staff for a Technical Training Company in Nottingham
• Updated and negotiated the acceptance of new Contracts of Employment for a 20 person team in Leicestershire.
• Upgraded the Appraisal system and delivered training to Managers in a Performing Arts Company in London.
• Practical hands-on HR guidance to a Manufacturing Company in Nottinghamshire.

Chartered Institute of Personnel & Development

• Cash and working capital management
• Business plans including trading & cash flow forecasting
• Credit risk management
• Cost control
• Financial training workshops and skills improvement
• Financial and operational benchmarking
• Financial and management accounts
• Project management
• Managing service facilities:
  • Property / Fleet management / Personnel benefits packages
  • Payroll & personnel management / Legal and insurance portfolios

His expertise has encompassed financial forecasting and reporting together with facilities management (ie property portfolio and fleet management). He has demonstrated a particular strength in cash management and credit risk management, ensuring the successful working capital management across a diverse range of businesses.

Trevor is particularly adept at assisting clients grow and/or turnaround their businesses in an efficient, profitable and cost effective manner through the provision of a high quality and personable style.

• Managed working capital for £200m business, resulted in generating over £10m additional funds
• Remedied an out of control sales ledger of £30m following acquisition
• Achieved major recoveries via management of credit insurance
  Installed fully integrated major computer system to time and within budget
• Negotiated and project managed the design and build of 40,000 sq.ft Head Office
• Managed overhead cost savings programme saving £275k in 3 years
• Managing supplier relationships through periods of cash constraint
• Control and management of both private and commercial vehicle fleets
• Raised over £95,000 for local charities as Director for 17 years of Mansfield Hospital’s Theatre Troupe

Member Institute Credit Management (MICM),
Associate member Institute of Management Consultants (MIBC)
Mansfield 2020 Ltd (Director)

• Facilitation of bespoke training
• Coaching and mentoring
• Assessment against agreed criteria
• Motivating employees
• Leadership skills
• Team and individual employee development
• Presentation skills
• Conference presentations

She developed an interest in Thinking Skills and has become a recognised expert in the field. She is regularly asked to speak at International Conferences and has spoken over the last 5 years to Education and Business Conferences in London, Los Angeles, Detroit, and Mexico.

In 1999 Linda was invited to spend three weeks at the University of Singapore at the Centre for Teaching Thinking, where she taught classes to Principals and Vice Principals of Primary Schools.

The simple tools that she uses derive from The Theory of Constraints and are used widely in Education, Business and Industry.

Linda is now promoting the teaching of Thinking Skills, Team Working and Conflict Resolution in education and business, training teachers and company employees in a variety of settings. She also specialises in teaching Leadership and Management skills across the UK, Europe and in the Middle East.

• Designed and delivered a training package that dramatically reduced disruptive behaviour in schools.
• Chair of Governors in a non-selective East Midlands private school requiring strategic management of a diverse team
• Implemented the Motivational Maps process with individuals and teams resulting in improved performance and working
• Designed and delivered training package for Middle Leaders in Education and Business
• Delivered numerous workshops on conflict resolution tools to audiences from Education and Business

B Sc Hons
PGCE
Accredited consultant to NCSL

• Health and safety systems
• Quality Systems
• Environmental systems and management
• Auditing
• Procedural development
• Rail sector
• Construction sector
• World Class Engineering
• Utilities Sector

Clair’s interventions are generally in businesses looking to achieve compliance with both applicable legislation and/or attainment of the appropriate standard(s): ISO9001:2000, ISO14001:2004; OHSAS18001:2007.

Other areas of expertise are accreditation of the Link Up Proof Audit Scheme and Utility Industry Standard UVDB Accreditation.

Having held positions of a supervisory nature Claire has strong interpersonal skills and hence can have an impact at all levels of a business.

• Designed implemented and maintained a businesses’ health, safety, environmental and quality management systems.
• Developed procedures and safe systems of work for a drain and sewer maintenance provider to achieve the Principal Contractor Status for Network Rail.
• Audited Rail suppliers against the Link Up Proof Audit Scheme & Utility Suppliers the UVDB Accreditation Scheme.
• Designed implemented and maintained one of the Midlands leading commercial vehicle distributor’s Environmental Management System in accordance with ISO14001.
• Assisted a number of companies seeking or maintaining Link Up Approval, UVDB Accreditation, ISO9001:2000; ISO14001; OHSAS18001 Certification.

Member of the Institute of Occupational Health & Safety
NVQ Level 4 In Occupational Health and Safety
Member of the Institute of Environmental Management and Assessment
Lead Auditor/Quality Assurance Auditor (ISO9001:2000)
Listed on the International Register of Certified Auditors
BTEC National Diploma in Business & Finance
Member of the Institute of Certified Bookkeepers

• Communication skills
• Attention to detail
• Generation of new ideas
• Financial awareness
• Bespoke marketing solutions
• Project and campaign management
• Commercial focus on marketing
• Retail sector
• Running a successful business
• Marketing strategy
• Brand development and identity
• Sales

The commercial approach adopted by Karen allows her to work closely with clients to ensure that business growth objectives are achieved via the effective employment of marketing strategies, tools and techniques.
She is one of 4,000 worldwide Chartered Marketers and has operated in a range of sizes of companies from SME’s to multi-nationals in the public and private sectors.

• Worked with Birmingham NHS to drive the achievement of operational KPI’s via marketing
• Local marketing campaigns to increase brand awareness and new customer acquisition
• In-house marketing training for large transport provider
  Analysed and developed new product opportunities for large manufacturing plant
• Designed, developed and launched customer loyalty schemes
  Managed brand development projects for large international businesses
• Introduced new ways of working to teams in large organizations in order to ensure marketing is integral to each business function
• Part of the core project team that delivered the overnight re-launch of No7 (the UK’s largest cosmetic brand) in 1400 Boots stores
• Managed cosmetic concessions in leading sales territory for the UK’s fastest growing cosmetic brand

BA Honours in Business Management
CIM Chartered Marketer
CIM postgraduate diploma in marketing
Active BNI member
Derby and Notts Chamber of Commerce Member including Most Promising New Business Award 2008
Business of the Year Award 2008
Approved Business Link supplier

• Communication skills
• Creative thinking
• Generation of new ideas
• Financial awareness
• Team management
• Commercial focus on marketing
• Training & education
• Determination
• PR
• CRM
• B to B sector Campaign development & delivery
• Account management

The commercial approach adopted by Kirsty allows her to work closely with clients to ensure that business growth objectives are achieved via the effective employment of marketing strategies, tools and techniques.
She is one of 4,000 worldwide Chartered Marketers, has carried out voluntary work and is an expert trainer in the marketing.
Kirsty has operated in a range of sizes of companies from SME’s to multi-nationals in the public and private sectors.

• Worked with West Nottinghamshire College to drive the achievement of operational KPI’s via marketing
• Local marketing campaigns for leading brands to increase brand awareness and new customer acquisition and retention
• In-house marketing training for a large hotel establishment
• Launched particularly innovative products into UK markets
• Designed, developed and launched customer retention schemes
• Managed brand re-launch projects for large international businesses
• Introduced new ways of working to teams of large organisations in order to ensure marketing is integral to each business function
• Part of the core project team that managed international re-location of a manufacturing plant

BA Honours Business Marketing
CIM Chartered Marketer status
Approved Business Link supplier
Active BNI member
Derby and Notts Chamber of Commerce Member
Including Most Promising New Business Award 2008
Business of the Year Award 2008
Active British Lions Member
CIM tutor

• Coaching – business, executive and personal
• Multi Project management
• Psychology
• Personal development
• Culture change
• Communication
• Technical projects
• CRM solutions
  
• Time management
• Leadership & Team Development
  
• Public Sector IT systems
• Direct Marketing
  
• Sales Proposals
• Presentation and Training

Tony offers solutions to clients utilising a coaching process that is based on a comprehensive initial assessment and structured planning to make significant improvements in key areas of business.
Tony has delivered services to large corporates in the public/private sectors and SME’s with equal success.
With a background in IT Tony is fully appreciative of the need for robust systems and procedures in a business.

• Facilitated Culturall Change program focusing on employee motivation, for a multinational organisation
• Delivery Manager for a team of thirty people involved in providing Direct Marketing Services for a Financial Organisation (responsible for a £7m TO)
• Database Manager for a in-house developed CRM software solution
• Project management of Data Warehousing/Business Intelligence solution for the home shopping industry
• Project managed the 118800 mobile directory involving a venture capitalist deal in Europe
• IT systems for Libraries, Social Services and Finance (Public Sector)
• Lecturing Psychology at Degree level within the Open University and teaching at A2 and AS level in Psychology and Maths

Coaching programs through New Insights (UK) and Rescue Institute (USA)
Accredited Coach with the European Coaching Institute
Member of the Chamber of Commerce
Member of BNI
BA in Psychology
BSc in Mathematics
Experian training in Management, Leadership and Consultancy
NVQ assessor
PGCE Post Compulsory Education
Associate Lecturer with the Open University

• Strategic and tactical marketing planning
• Product and service launches
• Development and implementation of effective CRM programmes
• Bids, tenders and business development support and advice
• Social media advice and strategies
• Copywriting for websites and printed publications
• Internal and external communication strategies and advice
• PR and profile-raising

In-house roles have included five years as marketing director of fast-growth Nottingham law firm Berryman, two years as marketing manager at former Big 5 accountancy firm Andersen and three years as senior market analyst with Tyco.
She established her own business in 2007 and helps her clients to get closer to their own clients and prospects through focused and cost-effective marketing and business development tactics and strategies. Her aim is to help professional practices, ambitious SME’s and family-owned businesses to find and maintain their competitive edge.
Hilary is regional director for the Professional Marketing Forum in the West Midlands and is also a trustee of Big Difference Company, the arts and health organisation behind Leicester Comedy Festival.

• Created a set of awards to help one family business establish strong links with other family businesses and build a strong pipeline of new work
• Helped a software house to take their world-beating anti-piracy software to some of the UK’s biggest record labels and publishers
• Working with The Coal Authority to project manage the launch of its homebuyer intelligence products
• Helping a general practice law firm to stand out from the crowd and win work in an increasingly difficult marketplace
• Designing and delivering a client service review programme that improved client retention and delivered valuable feedback
• Mentoring the marketing manager of one of the UK’s top 10 accountancy practices
• Website copywriting for Pritchard Englefield, Quastels and Midlands Family Business Awards

Trustee of Big Difference Company, the arts and health organisation behind Leicester Comedy Festival
BA Honours in Industrial Economics
CIM postgraduate diploma in marketing

• H&S training
• H&S consultancy
• Operations management
• Environmental support
• Business development advice

Having previously held senior roles in manufacturing businesses he is well equipped to appreciate the need for a strong financial base and aware of the full range of issues those businesses face.
Phil has also previously worked as a part time Business Advisor and was awarded “Best Business Link Advisor – East Midlands Region” at that time through a Barclays Bank sponsored scheme.
Phil is registered with Young Enterprise and has delivered motivational talks within secondary schools to disadvantaged children around the themes of ‘team building’, ‘skills analysis’ and ‘career and business opportunities’.

• Delivered the following IOSH / NEBOSH training courses
• IOSH Managing Safely
• IOSH Working Safely
• Nebosh National General Certificate
• Designed and delivered the following H&S training courses
• Risk Assessment
• Accident Investigation
• Manual Handling
• H&S consultancy project 1 – the design of a bespoke health and safety management system for the initial and ongoing management of the common areas of multi occupancy domestic dwellings
• H&S consultancy project 2 – the creation of an entire set of risk assessments and safe working procedures for a modern successful waste processing business
• Operations management consultancy project – the complete set up of a new additional manufacturing facility to create extra capacity in a high growth business
• Business advice project – organising and chairing monthly management meetings within a high growth start up business to focus on and clarify key performance criteria

Membership of professional bodies:
MCMI Member of the Chartered Management Institute
MMS Member of the Institute of Management Services
CMIOSH Chartered Member of the Institute of Occupational Safety and Health

• Health, Safety & Environmental Management
• Quality Systems
• Process Improvements
• Procurement Systems
• Facilities Management sector
• Legal Compliance
• Construction & Manufacturing sectors
• Training
• Utilities Sector
• Auditing

Supported companies in attainment and maintenance of certified systems to the scope of ISO 9001:2000, ISO 14001:2004 and OSHAS 18001: 2007. In addition through the implementation of improvements in procurement strategies and techniques, have assisted organisations in achieving measurable improvements in bottom line profits.
Within the Construction industry experience of undertaking integrated on-site inspections and audits to the stringent requirements and the Utility Industry Standard UVDB Accreditation.

• Introduction and implementation of Health, Safety & Environmental Management systems to ensure legal compliance, and to recognised international standards
• Analysis of Quality Management Systems and Procedures to identify continuous improvement opportunities and continued certification
• Implementation of Supplier Rationalisation and Development programmes including training and development of procurement teams.
• Audited Construction and Utility suppliers against the Verify UVDB Accreditation Scheme.
• Reduced transport costs and increased customer satisfaction by identifying and introducing an innovative transport system which led to a nomination at the Motor Transport Awards
• Developed key performance indicator for suppliers in the service sector and trained purchasing administrators in effective purchasing techniques

Chartered Member of the Institute of Occupational Health & Safety
NEBOSH OHS, General certificate and Fire Safety Management
Member of the Institute of Environmental Management and Assessment m(certificated)
BIOH. P.405 Asbestos Management
IRCA - Trained Lead Auditor
Train the Trainer
Graduate of the Chartered Institute of Purchasing & Supply