Key roles in your business to make it work

Every business needs Key Roles filling and clarity of responsibility.

 

 

The problem?

Key to the operation of businesses is the processes and the people that operate them to achieve the Company Goal. But whose job or responsibility is it to do what:

• Sales
• Operations
• Finance
• Customer service
• Quality
• Etc

All companies struggle with the concept of roles and responsibilities in the business. As a consequence leadership can be lacking, standards wayward and results inconsistent.

A common misconception is that “if I need to cover that role I need more people”!

The Solution

EMS offer a half-day workshop aimed at exploring the common roles in a business and how this can be related to the delegates business. Having investigated the pitfalls of not covering necessary roles a plan is developed to implement a structured way of working in the business with clear roles and responsibilities

Target Market

All organisations involved in delivering products or services to customers.

The workshop is targeted at Managing Directors and Owners of SME’s.

For more information on booking this workshop please contact us